French speaking Tour Operations Executive

French speaking Tour Operations Executive

London

Ref: 4264OF

Company Profile

A well-established tour operator based in North-West London specialising in creating tours in Great Britain and Ireland

Responsibilities

French speaking Tour Operations Executive
Location: London
Hybrid work 3 days a week in the office after training
Salary: up to £30,000 per annum, depending on experience
Ref: 4264OF

Main duties: An exciting opportunity to be the main point of contact for clients and suppliers until the end of the tour ensuring the clients have the best experience

The role:
- Creating and preparing itineraries, quotations and costings for groups
- General bookings in tour plan and ensuring groups are placed in hotels
- Requesting services from suppliers as needed
- Admin of group bookings including but not limited to amendments / cancellations / room lists etc.
- Ensuring tours run smoothly from start to finish while making certain client requests are processed
- Negotiating rates with suppliers
- Issuing of documentation
- Processing invoices
- Providing 24-hour assistance
- Liaising with internal and external stakeholders / suppliers as necessary
- Creating strong relationships with clients

Candidate's Profile

- Fluent in French (Written and spoken) - Essential
- Previous experience in travel, tour operations or hospitality
- Shows willingness to learn about destinations relating to tours
- Excellent communication and organisation skills
- Proactive, dynamic and ability to multi task
- IT literate (MS Office)
- Able to work as part of a team as well as to take initiatives

Up to £30,000 per annum, depending on experience