French-Speaking Operations SME - Coaching & Policy

Teleperformance is seeking an Operational SME - French speaking in an onsite Dublin role. The position offers a salary of €44,351 plus excellent benefits and a clear growth path. The SME will coach, support and enforce policies while liaising between training, quality, and operations.

Ideal candidates are fluent in French and English, with 2+ years in a shared services or BPO environment, and a strong emphasis on accuracy, empathy, and policy adherence.