Freight Operations Executive

Responsible for end-to-end control of all shipments coming into and out of Road freight depot in Wednesbury. Highly focused, operational and administrative role so attention to detail is essential.

Job Description

• Manifest daily export trailers and send related pre-advices
• Scan all freight leaving the depot
• Update collection and delivery status in a timely manner
• Responsible for web bookings
• Monitor, chase and process all POD's ensuring timely updating of internal system.
• Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window
• All related administrative activities in the Road freight department.
• Contact hauliers to provide quotations for special collections/deliveries
• Relay accurate details for each trailer to our internal customs team to allow them to create transit documents for each trailer.
• To ensure that each driver has the correct transit documents to enable them to comply with customs regulations at each port.
• Monitor and deal with transport queries by liaising with other depots
• Checking that collections are clear and populating the planning sheet
• Responsible for creation and issuing of run sheets detailing all collections and deliveries
• Working with Warehouse and Transport teams to ensure smooth and efficient movement of all shipments
• Customer Service - dealing with queries from customers, subcontractors and drivers and assist in their enquiries via face-to-face, phone and email, ensuring satisfactory and timely resolution
• Data entry with attention to detail
• Transport planning for same day collections
• Adding accruals
• Creating movements for subcontractors

Job Requirements - Experience and Education

• Experience in Road Freight operations and broad knowledge of regulations
• Cargowise experience preferred
• Excellent MS office skills: Word, Excel and Power Point
• Good commands in professional emails writing