Freelance Dynamics 365 CRM Architect

Mission:

• Architect and oversee deployment of Dynamics 365 (Sales, Customer Service, Field Service) solutions
• Define data modelling, security roles, and business rules in Dataverse
• Design and implement integrations using Power Platform, Azure Functions, and REST/SOAP APIs
• Establish DevOps pipelines, release management, and governance on Azure DevOps
• Provide strategic guidance on CRM roadmaps, migrations, and performance optimization
• Lead workshops, stakeholder communications, and technical governance forums

Technical Proficiency:

• Proven hands-on experience with Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service)
• Strong Azure skills: App Services, Functions, DevOps pipelines, Azure AD integration
• Expertise in data modelling, security model design, and system integrations (REST/SOAP, Dataverse)
• Experience with Power Platform (Power Apps, Power Automate, Power BI)
• Familiarity with containerization (Docker), monitoring (Application Insights), and cloud sizing

Desired Candidate Attributes:

• 8+ years of Dynamics CRM architecture and implementation experience
• Excellent English and French communication skills, with proven stakeholder management
• Strategic thinker with hands-on technical delivery capability
• Self-driven, proactive, and comfortable in a fast-paced, client-facing environment
• Certification in Microsoft Dynamics 365 or Azure solutions a plus

Additional Information:

Candidate will be provided with a customer laptop and system access. Immediate start is preferred, and interviews will be arranged promptly.