Fraud Performance Leader - Optimize Controls & Referrals

Hastings Direct is seeking a Fraud Performance and Controls Lead to drive the design, performance and continuous improvement of our end-to-end Policy Fraud portfolio. You will partner with Underwriting, Analytics and Operations to maximise fraud prevention and profitability while reducing friction for genuine customers.

You will own portfolio performance, lead initiatives to improve loss ratio and referral efficiency, and influence underwriting strategy through fraud intelligence and operational