Fraud Analyst Officer

Building the bank of tomorrow takes more than means combiniFraud Analyst OfficerBuilding the bank of tomorrow takes more than means combining our differences to imagine, discuss, code, develop, test, learn and every step together. Share our vibes? Join Swissquote to unleash your are the Swiss Leader in Online Banking and we provide trading, investing and banking services to clients, through our performant and secured digital employees work in a flexible way, without dress code and in multicultural having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace are all As an equal opportunity employer, we welcome X backgrounds, experiences and perspectives to join our team X to our shared you all in? Don t be shy, apply!Fraud Analyst OfficerWe are looking for a Fraud Analyst Officer to join our Middle Office - Anti-Fraud & Financial Crime X . The successful will have excellent and skills and an acute sense of to detail.RESPONSIBILITIESEffectively with our internal customer support team X to resolve dispute requests.Process dispute transactions in the respective internal and card scheme systems(Visa and MasterCard of card transaction monitoring alerts to flag or identify suspicious activity outside the normal and and take action on alerts, and reporting to always ensure compliance.Resolve issues on behalf of card holders in support of dispute resolution processing, compare actions and decide on approach.Respond to requests in to transactions.Maintain all records and case outcomes.Develop and maintain strong working knowledge of all relevant card scheme X new ways can help improve existing fraud learning and improving on product and job of 3years experience in banking department.Knowledge of Visa and MasterCard dispute rules and is highly preferred and will be considered a strong asset.Excellent skills, both written and verbal in English and French.Exceptional skills and to analytical abilities.Capability to think out of the to work within a to manage stress and work with high jidb7df029aen jit0310aen jpiy26aen