Founding Sales Manager: Build AI-Driven CS Team

Octopus Legacy is building a new customer success and sales function from the ground up. You will design and lead the founding team, shape the playbooks and metrics, and partner with Tech and Product to deploy an AI-driven CRM that drives throughput while preserving compassionate support for grieving families.

As the founding manager, you will hire cohorts, set performance standards, report to leadership, and scale the operation as the business expands into new verticals and partnerships across