Founding CSM - Lead Onboarding for AI Cybersecurity London

A cybersecurity startup in London is seeking a Founding Senior Customer Success Manager to lead customer onboarding and support processes. This hands-on role offers significant autonomy in shaping customer experiences, aiming for high-quality support and engagement from enterprise clients. The ideal candidate should have 4+ years of relevant experience, strong problem-solving skills, and a customer-first mindset. If you thrive in early-stage environments and enjoy building systems from scratch, this could be the perfect role for you.