Food, Beverage & Retail Manager NEW Center Parcs Posted today Thetford

Food, Beverage and Retail Manager

Elveden Forest £55,000 - £75,000 per annum dependent on experience plus 18% bonus scheme

Lead one of the village's largest commercial operations, inspiring teams to deliver exceptional guest experiences all in a natural forest environment.

We're looking for an experienced and inspiring leader to oversee our Food, Beverage and Retail Operation, ensuring every outlet delivers exceptional guest experiences, commercial performance and operational excellence. You'll lead a diverse team of managers, championing inclusive leadership while creating a culture of collaboration, accountability and continuous improvement across one of the village's largest operational areas.

What you'll be doing

• Lead one of the village's largest commercial operations, ensuring every Food, Beverage and Retail outlet delivers exceptional guest experiences, brand standards and operational excellence.
• Inspire and develop Heads of Department, creating inclusive, high performing teams through coaching, mentoring and leadership.
• Drive commercial performance by planning resources effectively and supporting the delivery of budgets, revenue and operational targets.
• Champion high standards of safety, compliance and presentation, ensuring every outlet is guest ready and operates with confidence.
• Collaborate with the wider village leadership team to continually improve performance, share best practice and enhance the overall guest experience.

About you

• Proven operational leadership experience within hospitality or retail, ideally across multiple outlets.
• An inclusive leader with experience coaching, developing and inspiring high performing teams while championing CenterParcs' values.
• Strong commercial awareness with experience managing budgets, labour and operational performance.
• Excellent communication and relationship building skills with the ability to influence at all levels.
• Committed to delivering exceptional guest experiences while maintaining high standards of safety and compliance.
• Highly organised, agile and solutions focused, with the confidence to make decisions in a complex, fast paced operational environment.

What's in it for you

• Management bonus scheme (up to 18%)
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme - offering a choice of CenterParcs and High Street vouchers
• Free use of our leisure facilities
• Discounted CenterParcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

Our values

Each colleague at CenterParcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.

Apply online today.

Closing date: 19th July 2026

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.