Food and Beverage Team Member

Overview

Join Our Team:

Food & Beverage Team Member at Lost Shore Surf Resort

About Us

We are the largest inland wave pool in Europe, next to Europe's largest indoor climbing arena. It comprises three open kitchens, a bar/café, an in-house market, an adjoining private event space and an accompanying public event programme. A forward-thinking space that celebrates the very best in Scotland's produce and wider cultural landscape. Canteen is one of Scotland's most dynamic foodie destinations that helps put Lost Shore firmly on the map.

Responsibilities

• Work in the Food & Beverage (F&B) Operation and Events Programme at Lost Shore Surf Resort (LSSR) in Edinburgh.
• Work as an essential member of the F&B Front of House (FOH) and Events Teams.
• Provide a world-class visitor experience in F&B and Events, ensuring safety, hygiene, and legal compliance.
• Report to the F&B Manager while working closely with the F&B Floor Manager, Assistant Manager, and Team Leader.
• Collaborate with the F&B management team to understand and exceed visitor expectations, ensure visitor satisfaction, and surpass targets for repeat visitors, act on feedback to maintain high standards, and deliver quality services.
• Work together as a team to create a positive work environment, adapt to feedback, stay informed and engaged in communications, address issues promptly, and ensure adherence to all Policies and Procedures.
• Ensure adherence to LSSR's Health and Safety policy, maintain personal training records, comply with Risk Assessments, operate within licence and permit parameters.

Qualifications, Skills and Experience

• A passion for hospitality.
• A want to serve customers and progress in the hospitality sector.
• An outgoing attitude and a personable quality.

Additional Information

As a Food and Beverage Team Member you'll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort's smooth operation during peak times is essential.

We may begin interviewing strong applicants while the advert is still live, so we encourage you to apply as soon as possible.