Food & Beverage Team Leader 25,838 pa

Overview

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

We're looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job.

Responsibilities

As a Team Leader, you'll be giving day to day support to your team, to make sure they're consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you'll need to be adaptable.

Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive 'can do' attitude and your desire to provide an outstanding service.

Using your excellent eye for detail, you'll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.

You'll also be supervising the induction and training of colleagues, to help build a team that's dedicated to great service and to giving people a day to remember.

We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

Qualifications

• Focused on giving great service to everyone you meet
• A team player, but also happy to work on your own initiative
• Well organised and adaptable
• Ability to lead, support and develop a team
• Confident dealing with a variety of situations including complaints
• Willing to learn new skills

Benefits

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Location

Bedfordshire Prop, Chute Farm, Dunstable, LU6 2LN

Requirements

Compliance. Eligibility to Work in the UK

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.