Food & Beverage Team Leader 13.25 per hour

Role Overview

Food and Beverage Team Leader responsible for leading and supporting the team during the busy spring summer period. The role involves front of house service, ensuring high service standards, maintaining accurate displays, providing occasional kitchen assistance, supervising induction and ongoing training, and supporting the team's development.

Responsibilities

• Deliver daily support to the team to maintain excellent service.
• Manage front of house operations, serving food and drink to guests.
• Ensure displays, signage, and food appearance meet quality standards.
• Assist the kitchen team with food preparation when required.
• Supervise induction and training of new colleagues.
• Support ongoing professional development and mentoring.

Qualifications

• No previous experience required, but a passion for customer service is essential.
• Team player with the ability to work independently.
• Well organised, adaptable and capable of leading, supporting and developing a team.
• Confident handling a variety of situations, including complaints.
• Willing to learn new skills.
• Eligibility to work in the UK.

Benefits

• Substantial pension scheme up to 10% of basic salary.
• Free entry to National Trust places for you, a guest and children under 18.
• Season ticket loan.
• EV car lease scheme (where salary criteria met).
• Workplace perks such as gym memberships, shopping discount codes and cinema discounts.
• Holiday allowance up to 32 days based on length of service, with purchase scheme available.

Location

Hidcote Manor Garden, Hidcote Bartrim, Chipping Campden, GL55 6LR

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust follows safe recruitment processes to attract and appoint suitable staff for the role. Applicants unsuitable for working with children, young people or adults at risk will not be considered.

Application Information

Closing date: 05 July 2026.