Food and Beverage Supervisor

Location: On site / Westport, Co. Mayo, Ireland

Job type: Permanent / Full-time

Sector and subsector: Hospitality Food and Beverage / Restaurant

Salary: Negotiable salary

Job Summary

The Food & Beverage Supervisor supports the daily operations of The Grace Westport Estate's food and beverage outlets, ensuring a seamless guest experience and the consistent delivery of service excellence. Working under the guidance of the Assistant Manager, this role is hands on in leading service teams, maintaining operational standards, and upholding the property's commitment to refined hospitality.

Key Responsibilities Guest Experience

• Support the delivery of attentive, personalised service in accordance with luxury standards.
• Address guest requests and concerns promptly, escalating issues to management where appropriate.
• Monitor the dining floor to ensure guest satisfaction and service consistency throughout operations.

Operational Excellence

• Oversee daily restaurant set up, table allocations, and service readiness.
• Coordinate with the kitchen and bar teams to maintain smooth service flow and communication.
• Ensure dining and service areas uphold the highest standards of cleanliness, ambience, and presentation.
• Support adherence to daily checklists, SOPs, and closing procedures.

Team Supervision & Support

• Supervise and motivate front of house staff including servers, hosts, and food runners.
• Assist with pre service briefings, communicating daily specials, menu changes, and key service priorities.
• Support the Assistant Manager with team scheduling, onboarding, and performance feedback.
• Assist in monitoring stock levels of service items, linens, and consumables.
• Report shortages or wastage to management to support cost control measures.
• Support cash handling, billing, and POS accuracy throughout service periods.

Menu & Beverage Knowledge

• Maintain thorough understanding of menu items, ingredients, and beverage pairings.
• Promote menu specials and recommend pairings to enhance the guest dining experience.
• Support training initiatives to keep the team informed and confident in menu delivery.

Compliance & Safety

• Ensure adherence to food hygiene, allergen awareness, and safety standards.
• Maintain accurate documentation for daily operational and health & safety requirements.

Required Experience & Skills

• 1-2 years' experience in a supervisory or senior service role within a luxury, or fine dining environment.
• Strong interpersonal and communication skills with a guest first mindset.
• Demonstrated ability to lead by example in a fast paced, team oriented environment.
• Familiarity with POS systems, reservations management, and basic reporting.
• Sound knowledge of food and beverage operations; wine knowledge an advantage.
• Fluent in English; additional languages beneficial.
• Eligibility to work in Ireland.

The GraceWestport Estate is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.