Food and Beverage Operations Manager

Are you a dynamic leader with a passion for hospitality and the great outdoors? We're looking for an experienced Operations Manager to lead and elevate the catering offer across seven of Hampshire's stunning country parks.

The Role:

As Operations Manager, you'll be responsible for overseeing all food and beverage operations, ensuring the consistent delivery of high-quality, customer-focused services that align with the goals of the Countryside Service. You'll work closely with on-site catering teams to drive profitability, enhance operational efficiency, and deliver an exceptional visitor experience.

What you'll do:

• Ensure the profitable performance of restaurants and kiosks through effective resource management.
• Develop and implement strategies to improve operational efficiency and meet performance targets.
• Maintain high standards of food quality, hygiene, and customer service.
• Foster a positive, inclusive, and collaborative team culture.
• Drive recruitment, training, and development of catering staff.
• Lead and support catering teams across multiple sites to deliver outstanding service.

What we're looking for:

You'll be a commercially minded professional with a strong background in hospitality or catering operations. You bring:

• A passion for delivering exceptional customer service.
• Proven experience in managing multi-site operations.
• Strong leadership and team-building skills.
• A creative and strategic approach to problem-solving.
• A commitment to diversity, inclusion, and staff wellbeing.
• High standards in both front and back-of-house operations