Food & Beverage Assistant Manager (Band 1)

Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job.

Benefits

We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work life balance. Please read our package, below, to see what benefits we offer you.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Hours

37.5 hours per week, 5 days a week out of 7, 1 in 3 weekends on a rota basis. No evening work.

As Food & Beverage Assistant Manager, you'll play a key role in one of the National Trust's busiest and most exciting food and beverage operations. Based at Calke Abbey, you'll support food and beverage delivery across multiple locations including Staunton Harold Reservoir, Foremark Reservoir and Stoneywell Tearoom, helping to create memorable experiences for our visitors while driving commercial success.

Working closely with the Food & Beverage Manager and Head Chef, you'll help lead a diverse and growing operation at a particularly exciting time. Following the recent opening of our new production kitchen, you'll support the development of new business opportunities, improve operational efficiency and help shape the future of our food and beverage offer across the portfolio.

You'll be responsible for leading and developing our front of house teams, sharing responsibility for approximately 100 team members alongside two other Assistant Managers. You'll inspire, coach and support Team Leaders and staff to deliver outstanding customer service, ensuring our outlets operate smoothly, safely and efficiently every day.

A key part of the role will be supporting the Food & Beverage Manager with recruitment, training and people development. You'll help create a positive and engaging place to work, identifying future leaders and ensuring teams have the skills, confidence and support they need to succeed.

You'll have a strong commercial focus, helping to manage budgets, control costs, maximise sales opportunities and contribute to achieving income targets. You'll continually look for ways to improve visitor experience, service standards and operational performance across all sites.

This is a fast paced, varied and hands on management role that requires excellent organisational skills, strong leadership and a passion for delivering exceptional hospitality. In return, you'll have the opportunity to make a significant impact within a growing operation and help shape the future of food and beverage at Calke Abbey and its wider portfolio.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

• Used to achieving outstanding customer service in a similar environment
• A good leader of people, skilled in setting personal objectives and giving feedback
• Experienced with budgets to increase income and control costs (including managing stock and waste)
• A people person, with a friendly attitude and great communication skills
• Aware of health and safety compliance

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

National Trust place

Calke Abbey, Ticknall, Derby, DE73 7LE

Requirements

Eligibility to Work in the UK

Closing Date

12 July 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.