Food & Beverage Assistant

What is in it for you?

As part of the team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage.
• Flexible working opportunities
• Company sick pay - Giving you peace of mind when you need it the most
• Access to hotel gym facilities
• Staff meals on duty
• Paid breaks
• Starting salary above national minimum wage
• Career and lifestyle breaks - Allowing you to take time off for key life events.
• Free staff parking

A day in the life of

A typical day for a Food & Beverage Assistant involves setting up service areas, welcoming guests, and providing efficient service during breakfast, lunch, and dinner. The role includes taking orders, serving food and beverages, clearing tables, processing payments, and handling guest requests in a professional and timely manner. Throughout the shift, they collaborate with kitchen and front of house teams, maintain cleanliness and safety standards, and manage busy periods while ensuring every guest receives friendly, attentive, and high quality service.

What do we need from you?

We expect a Food & Beverage Assistant to deliver high quality, professional, and consistent service that enhances the guest experience. This means providing friendly and efficient customer service, having good knowledge of food and drinks, and paying close attention to detail in presentation and cleanliness. The hotel also relies on them to work well as part of a team, handle busy periods calmly, follow health and safety standards, and represent the hotel's brand with a positive attitude and professional appearance. Overall, they are expected to ensure every guest feels valued and receives a level of service that matches 4 star standards.