Food & Beverage Assistant

About us

Part of Iconic Hotels and Resorts, The Lensbury is located on the banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, spa and 25 acres of gardens and grounds.

The role

In this role, you'll work closely with our Food & Beverage management team to keep everything running smoothly while delivering an exceptional guest experience every time.

What you'll be doing

• Help set up and prepare our food and beverage areas so everything looks spot on for service
• Support with closing duties, making sure areas are clean, tidy, and secure at the end of each shift
• Welcome guests, take orders, and create a warm, friendly atmosphere
• Recommend and upsell menu items to enhance the guest experience
• Prepare and serve a range of alcoholic and non alcoholic drinks
• Handle payments accurately and confidently
• Work alongside our kitchen team to ensure food is delivered promptly
• Keep up to date with menu changes, new dishes, and drink trends
• Jump into different areas when needed, including banqueting and the Member's Lounge

What we're looking for

• A positive, can do attitude and great communication skills
• A passion for hospitality and delivering excellent customer service
• Team players who are happy to get stuck in wherever needed
• Someone who thrives in a fast paced, social environment

Why join us?

• A fun, supportive environment
• Varied shifts and the chance to work across different areas
• Opportunities to build experience and grow in hospitality

If you enjoy meeting people, working as part of a team, and being part of a lively environment-this could be the perfect role for you!