Food & Beverage Assistant

Food & Beverage Overview:

To ensure the highest standards of service and customer care are maintained regarding all aspects of Food & Beverage operations within the hotel. To include Conference & Banqueting, Restaurant, Lounge, Bars, Terrace, Poll Bar and Room Service, working within a service and sales-led culture.

Food & Beverage Key Responsibilities:

• To ensure professional Guest focus at all times, to ensure all Guests are acknowledged warmly wherever you find them throughout the Hotel
• To be an ambassador for Tylney Hall Hotel and promote our varied services and events to all guests
• To arrive on shift well-presented and ready to work, report immediately to the area supervisor and take responsibility for ensuring you are equipped for the required tasks (eg; order pad and pen, bottle opener)
• To attend pre-shift briefing as required, and to follow the direction of supervisory staff on duty with regard to tasks, asking for assistance if you are unsure or need support
• To proactively seek out tasks to complete, and to support the supervisory staff on duty at all times

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.