Food and Beverage

40 hours (5 Days out of 7 Days weekly rota)

We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We're rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.

We are now recruiting an Assistant Food & Beverage Manager at our President Hotel. Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, the President Hotel offers an exciting workplace in the very center of London. With 523 rooms, a lively on-site restaurant and bar, and the unforgettable Faulty Towers Dining Experience, it's a hub of energy, entertainment, and charm.

As a Food & Beverage Manager, you will oversee the food & beverage operations across our outlets, ensuring seamless service and guest satisfaction. You will manage your F&B team, maintaining high hygiene and safety standards, managing stocks and financial reporting, and ensure smooth daily operations.

Key Duties

• Oversee the service of food and beverages within the outlets and maintain overall responsibility for the kitchen, food preparation, and beverage service throughout the outlets.
• Report and liaise regularly with the Operational leadership and management team regarding departmental performance and ensure they are informed of any relevant information or issues.
• Receive and respond to all customer feedback ensuring satisfaction regularly ensuring all guest feedback is dealt with in a professional and efficient manner.
• Take responsibility for stock ordering and inventory for each outlet, ensure that all equipment and materials are ready for service.
• Ensure that all cash procedures are adhered to and monitored. Review daily sales and beverage costs and track against budget, plan and forecast future sales and revenue opportunities.
• Responsible for recruiting, onboarding all F&B team members and inspiring them to deliver the best customer service at every opportunity, preparing schedules so that there is adequate staffing levels to run each shift.

What we'd like from you

• Previous experience gained as Restaurant Manager or Food & Beverage Manager in the hotel industry.
• A Passion for hospitality - you are all about creating memorable experiences that leaves our guests wanting to come back again and again.
• Personable and engaging able to build rapport easily, with great communication skills both with internal departments and guests alike.
• Excellent attention to detail and thrive in a fast-paced environment.
• Not afraid to roll up your sleeves you can multi-task and also adapt to changing priorities, keeping a calm approach when under pressure.
• You will be a natural leader, with the ability to motivate and develop a team to develop their skills and knowledge and coach them to reach their full potential.

What you'll get in return

• 28 Days Holiday pro-rata increasing with length of service up to 33 days
• Free meals on duty
• Uniform & dry-cleaning
• Employee recognition
• Employee awards
• Social events
• Interest-free Season Ticket Loan / Travelcard Loan
• 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
• Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
• Early Pay - Instantly access a portion of the pay you've already earned
• Shopping discounts across several high-street brands and online retailers (via Each Person)
• Nursery Scheme via Each Person (subject to eligibility)
• Employee Assistance Programme- Supported by Hospitality Action

You can explore additional benefits here :

About Us

With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.

We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you're ready to bring your expertise to support us with our new chapter, please apply today!