Food and Beverage - Food and Beverage Supervisor - Q03

Food and Beverage Supervisor

Step into a leadership role where every day brings energy, teamwork, and the chance to create fantastic guest experiences. At Parkdean Resorts, we're looking for a confident and motivated Food & Beverage Supervisor to help lead our busy complex operations. If you love delivering great service, supporting teams, and keeping things running smoothly, this could be the perfect next step.

What you will be doing

• Ensuring the complex is presented to the highest standards, both visually and in line with food safety and hygiene policies.
• Delivering a warm welcome to guests and ensuring their needs are met throughout their visit.
• Supporting the Complex Manager with labour planning and wage cost control.
• Using ordering systems accurately to place and manage food and beverage orders.
• Managing cash handling procedures, including till use and cashing up.
• Monitoring stock levels to ensure availability, reduce waste, and achieve gross profit targets.
• Supporting recruitment, induction, training, and development of team members.
• Working closely with kitchen teams to ensure food meets specification and portion controls are followed.
• Handling customer complaints professionally and efficiently to secure positive outcomes.
• Ensuring compliance across food safety, health & safety, financial controls, and mandatory training.
• Running shifts during the absence of the Complex Manager to ensure seamless operations.
• Completing any additional tasks required by the General Manager or Complex Manager.

About you

• Previous experience supervising or leading a team in a food and beverage environment.
• A guest focused, engaging approach with a passion for delivering memorable experiences.
• Experience handling cash and following financial control procedures.
• Confidence working in a fast paced, high pressure environment.
• Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
• Food Hygiene Level 2 (or equivalent) - training can be provided.

Benefits

• The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training!
• You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• 50% discount for you and 25% discount for friends and family when booking your holiday with us.
• Team member discount of 30%, available on everything from food to drinks and leisure activities.

Parkdean Resorts takes safeguarding seriously; therefore background checks including DBS (or equivalent) will be carried out if appropriate.