FOH Team Member

Company The Bear Location RUGBY, United Kingdom Functional Area Hospitality

Company Description

The Bear is a modern community pub on the edge of Bilton village and is at the heart of the new residential development. The site recently reopened after a transformational refurbishment to bring local residents an exciting new look and feel, combined with a unique dining and drink offer.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Requirements

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us
• This role is for over 18s due to the need to sell alcohol

Other information

We will offer you a great package:

• Up to 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• 30% dining discount of all managed houses
• Great working environment and great prospects!