FM Contracts Administrator - Omagh

Your new company
An established and growing construction business with a dedicated Facilities Management division is seeking a Contracts Administrator to join its Head Office team in Omagh. The company delivers both planned and reactive maintenance works across Northern Ireland, operating within live environments such as public-sector facilities.With a strong reputation for delivering projects efficiently and safely, the organisation places high importance on health and safety compliance, excellent client communication, and minimising disruption to building users.

Your new role
As Contracts Administrator, you will play a key role in supporting the Facilities Management service delivery team. Reporting to the Contracts Manager, you will be responsible for coordinating maintenance activities, managing work orders, and ensuring service delivery aligns with contractual obligations.
Your duties will include:

• Managing the Facilities Management switchboard and acting as a key point of contact
• Receiving and processing work orders from client portals and internal systems
• Allocating jobs to contractors and monitoring progress
• Updating job statuses daily and maintaining accurate records
• Managing invoices, accounts, and supporting financial processes
• Ensuring KPIs are achieved across all contracts
• Producing weekly and monthly performance reports
• Collating job information from site operatives and supply chain partners
• Submitting monthly assessments to clients on time
• Supporting general administrative and operational tasks as required

This role requires the ability to manage both reactive and planned works simultaneously while maintaining a high level of accuracy and organisation.

What you'll need to succeed

• A minimum of 3 years' experience in a similar role, ideally within Facilities Management or construction
• Strong organisational skills and excellent attention to detail
• Proven ability to manage multiple priorities in a fast-paced environment
• Experience working with client portals and job management systems
• Excellent communication skills, both written and verbal
• A proactive, adaptable, and positive attitude
• Competency in coordinating contractors and maintaining strong stakeholder relationships
• Minimum of 5 GCSEs (A-C) including Maths and English

What you'll get in return

• Competitive salary depending on experience
• Full-time, permanent position (working hours: 8am-5pm)
• Opportunity to join a supportive and dynamic team
• Career development within a growing organisation

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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