Floor Supervisor

Musgrave is one of Europe's most successful family owned businesses, with a rich 150 year legacy in food and brand innovation. We serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland, and we are looking for dynamic, forward thinking individuals to join us on this journey. We have a vacancy for a supervisor in our Limerick MarketPlace.

We are excited to offer the opportunity to join our team as a Floor Supervisor in our Limerick MarketPlace.

Key Responsibilities

• Consistently achieve and improve all operational KPIs (standards, availability, wastage, labour, mystery shopper, etc.).
• Achieve all Health & Safety, HACCP, and SOP audit requirements.
• Ensure all areas of the department are merchandised to the highest standards.
• Execute promotions in line with promotional guidelines.
• Ensure full compliance with all Standard Operating Procedures.
• Support the Floor Manager in delivering sales, margin, range, execution, replenishment, picking, and compliance targets.
• Control waste, markdown, and shrinkage within the department.
• Build strong, influential relationships with customers to understand and meet their needs.
• Deliver excellent customer service, focusing on maximising profitable sales and building customer loyalty.
• Work in partnership with the re order team to ensure correct stock levels and take responsibility for specific orders where required.
• Implement effective stock management practices, including date checks and stock rotation.
• Ensure strict adherence to HACCP requirements and maintain all required records accurately.
• Monitor and evaluate performance regularly and take appropriate action to achieve results.
• Build and sustain a high performing, engaged team through clear direction, stretch targets, and regular performance reviews.
• Proactively manage underperformance and recognise high performance.
• Demonstrate Musgrave leadership skills and values, holding self and others accountable for achieving objectives.
• Support the development and progression of team members to ensure succession within the branch and group.
• Ensure departments are appropriately resourced to maximise efficiency and productivity in a cost effective manner.
• Provide ongoing training and development for all colleagues.
• Communicate clearly and positively to ensure colleagues understand their role in delivering business objectives.
• Ensure full compliance with all legislative requirements and company policies relating to Health & Safety, Environmental Health, and food safety.

Qualifications

• 3-5 years' experience within a retail or wholesale department.
• Strong understanding of grocery retail and/or foodservice markets.
• 1-2 years' experience leading a team.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.