Floor Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection

Select how often (in days) to receive an alert:

Floor Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection

Date: Aug 19, 2026

Location: London, GB United Kingdom

Department: Food and Beverage

Set in the heart of Mayfair and housed within a distinguished Grade II listed building on Piccadilly, the hotel brings new life to a historic landmark through a refined, intimate hospitality experience.

Here, classical architecture meets contemporary culture. Designed for travelers drawn to culinary excellence, visual arts and genuine social connection, The WestDill offers a discreet retreat moments from London's most iconic addresses.

Returning from the city, guests find an elegant gathering place where heritage, craftsmanship and conviviality come together with a modern expression of Mayfair, shaped by history and enlivened by conversation.

For the opening of The WestDill Mayfair Hotel London, Colbert Collection, we are looking for a passionate and guest-focused Floor Manager who leads by example and is dedicated to creating exceptional dining experiences.
Join one of the first 75 team members and play a defining role in launching a new luxury destination in Mayfair. From day one, you will help shape the culture, service standards and guest experience that set the hotel apart.

Key Duties & Responsibilities

• Lead the daily restaurant operation on the floor, ensuring seamless service, personalized guest engagement and exceptional dining experiences.
• Support the F&B Manager with rostering, scheduling and administrative tasks, helping to ensure efficient team planning and smooth restaurant operations.
• Act as a visible host, building genuine guest relationships and responding proactively to guest needs and feedback
• Lead, coach and motivate the service team, fostering a culture of professionalism, hospitality and service excellence
• Ensure luxury service standards are consistently delivered and every guest interaction reflects the values of the Colbert Collection
• Work closely with the Kitchen, Bar and Front Office teams to deliver a seamless and memorable luxury guest journey.
• Support the training and development of team members, helping to build confidence, product knowledge and service skills
• Monitor reservations, service flow and operational priorities to maintain service excellence and efficiency throughout each shift.
• Ensure compliance with hygiene, health & safety and operational procedures at all times

How can you succeed in this role

• Previous experience as a Floor Manager, Restaurant Supervisor, Assistant Restaurant Manager or similar role within a luxury hospitality environment
• Passion for delivering personalized and memorable guest experiences
• Proven ability to lead and motivate teams in a fast-paced setting
• Strong understanding of luxury service standards and guest expectations
• Excellent communication and interpersonal skills with a natural hosting presence
• Hands on approach with exceptional attention to detail and operational excellence

What You Can Expect

AtMinor Hotels Europe & Americaswe are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

Competitive compensation package

Worldwide experience - diversity of 150 different nationalities.

• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Relevant experience or related fields: Restaurant Floor Manager Assistant F&B Manager Luxury Restaurant Operations Guest Experience & Team Leadership

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Stay tuned for Europe & Americas latest updates on social channels.