Flight Attendant (Based in London)

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Role Introduction

Our Cabin Crew have always been at the very heart of our business. As brand ambassadors, you will embody our values of being Thoughtful, Progressive, and having a Can-Do spirit, bringing them to life on every flight. If you have an outgoing, warm personality and a strong passion for creating memorable and delightful customer experiences while travelling the world, we invite you to join our professional team of Flight Attendants at Cathay.

Key Responsibilities

• Item 1 of 8, Carry out safety, first aid and security procedures to the highest standard
• Item 2 of 8, Be our brand ambassador and provide genuine, personal experiences to all our customers
• Item 3 of 8, Deliver service excellence by creating memorable inflight experiences and exceeding our customers' expectations at every opportunity
• Item 4 of 8, Attend to customer's needs in a caring and professional manner
• Item 5 of 8, Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help
• Item 6 of 8, Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment
• Item 7 of 8, Adapt to situations with confidence, tact and flexibility
• Item 8 of 8, Uphold inflight policies and comply with all regulatory requirements

Requirements

• Item 1 of 8, Minimum age of 18
• Item 2 of 8, Educated to GCSE standard or equivalent with a pass (Grade C OR 9-4) in English
• Item 3 of 8, Entitled to live and work in the United Kingdom unrestricted
• Item 4 of 8, Proficiency in both written and spoken English and at least one of the following additional languages : Cantonese, Putonghua, Bahasa Indonesia, Bahasa Malaysia, Filipino, Hindi, Japanese, Korean or Thai
• Item 5 of 8, Proficiency in Putonghua is an added advantage
• Item 6 of 8, Excellent communication and interpersonal skills
• Item 7 of 8, A minimum arm-reach of 208cm on tiptoe
• Item 8 of 8, Previous experience in airline, hospitality or service industry is an advantage

As this position is safety-sensitive, successful candidates are required to meet the following criteria:

• Item 1 of 4, Pass a comprehensive pre-employment background check
• Item 2 of 4, Successfully complete a Police Act Disclosure Application in accordance with legislation controlling access to restricted zones at the airports. This is in addition to references from previous employers .
• Item 3 of 4, Demonstrate physical fitness by passing a pre-employment medical assessment

Exemption from English Assessment is available for candidates with either of the following:

• Item 1 of 2, TOEIC (Public Test): A valid score of 325 or above in both Reading and Listening
• Item 2 of 2, IELTS (Academic): A valid overall Band Score of 6.0 or above

Please upload your score report when submitting your application. The result must be within its validity period and will be verified during the recruitment process.

• Item 1 of 6, Work schedules to suit different lifestyles
• Item 2 of 6, World-class training and structured career progression path
• Item 3 of 6, A safe and collaborative working environment which embraces a diverse and inclusive culture
• Item 4 of 6, Eligibility for private medical insurance after completion of six months of service
• Item 5 of 6, Discounted travel across many airlines for you and your family
• Item 6 of 6, Generous company contribution pension scheme upon completion of three months of service

Personal & Application Information

Applications are reviewed on a rolling basis. We encourage you to submit your application as soon as you are ready.

Shortlisted candidates will be notified within six weeks to complete a digital interview and an English assessment . If you are unable to attend any of the assessments, your application will be considered withdrawn. You are welcome to reapply after three months.

Selected candidates will be invited by email to attend our Assessment Day held in London in May 2026 .

Further applications from candidates who have already applied within the past three months will not be considered.

Cathay Pacific does not work with any third-party recruitment agencies for this position.

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.