Flexible Administrator/Crisis Worker- South Yorks-24/36 Hours

Flexible Administrator/Crisis Worker - South Yorkshire - 24/36 Hours

Location: The Hackenthorpe Lodge SARC, South Yorkshire

Additional Locations: Humberside SARC

Salary: £29,453.89 pro rata based on 42 hours per week (£13.45 per hour)

This vacancy is for 24 and 36 hours per week.

Shift working, 24/7 covering 9am to 9pm; 9pm to 9am Monday to Sunday

Main Duties of the Job

• 1st point of contact for service users.
• Administration and support of the process of service users and their families visiting the centre, including preparing the patient and assisting in the collection of forensic evidence.
• Support the SARC Manager with day-to-day running of the centre.
• Maintain a high standard of DNA anti contamination between forensic cases (cleaning).
• Assist patients and liaise with other agencies regarding the management of the service user pathway.
• Assist with preparation, service user support and act as an advocate during their time at the SARC.
• Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
• Be a key player within the SARC team and wider company network.

Job Responsibilities

The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support them during the forensic process and administration to manage patient care pathways and day-to-day service delivery.

Qualifications

• Experience working in a supportive or customer-focused environment.
• Knowledge and understanding of Safeguarding Children and Adults.
• Knowledge and understanding of Confidentiality.
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• UK driving licence and access to a vehicle may be required due to travel across SARC locations.
• Advanced DBS and level 2 Police vetting required.
• Experience of working with individuals who may have complex needs.
• Experience of working with individuals who have experienced sexual assault/violence.
• Experience of creating and utilizing resources and use of distraction techniques.
• Project development and outreach.
• Training and presentation skills.

Equality, Diversity & Inclusion

Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Benefits

• Enhanced sickness pay scheme
• Enhanced Maternity Pay after 1 year's service
• Enhanced Neonatal/Adoption Pay after 1 year's service
• Advanced rota planning for better work life balance
• 6 weeks annual leave

Pension Scheme

Life Assurance

Employee Assistant Programme

Long Service/Team of the Month Awards

A range of accredited and CPD training courses and masterclasses

Funding for higher education courses after one year's service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.