Flexible 1st Line Service Desk Agent - Retail Tech

Valsoft Corp is seeking a 1st Line Service Desk Agent to provide exceptional technical support to retailers in Liverpool. The successful candidate will take ownership of customer support issues, utilize a knowledge base for quick resolutions, and maintain high standards of customer service. Strong communication skills, flexibility in working hours, and a passion for continuous learning in IT are essential. The role covers various shift patterns to support customers effectively. Be part of a dynamic team that values innovation and empathy.