Fleet & Aftersales: Customer Proposition Lead

Volkswagen Group UK is seeking a Customer Proposition and Ownership Manager in Milton Keynes. This full-time role involves developing customer propositions and owning the end-to-end customer experience strategy. You will lead engagement with key stakeholders, enhance customer insights, and drive performance across all channels.

The ideal candidate has strong leadership qualities, commercial acumen, and the ability to communicate effectively at all levels.

Offered benefits include a competitive salary, car schemes, discretionary bonus, enhanced pension contributions, and private healthcare.