Flagship Store Retail Sales Consultant (B&O)

With over 2600 employees in 28 subsidiaries across the EMEA region, ASBIS is a pre-eminent global value-added distributor, OEM, and solutions provider. We are distinguished by our in-depth industry insight and 32+ years of experience as a reliable global partner for clients and suppliers.

About the position:

Join us as a Retail Sales Consultant and work with the premium brand, Bang & Olufsen. Be part of our dynamic sales team and help us deliver exceptional service and unforgettable moments to our customers in our Flagship B&O Store - the world of high-quality sound and sophisticated design.

Key functions:

1. Personalized Service Delivery: Understanding each customer's preferences, needs, and desires through active listening and tailored questions.
2. Effective Communication: Mastery of both verbal and non-verbal communication, ensuring clarity and warmth in interactions.
3. Relationship Building: Ability to forge connections with clients, fostering loyalty and repeat business.
4. Emotional Intelligence: Managing one's emotions and empathizing with customers to handle high-pressure situations gracefully.
5. Adaptability and Problem-Solving: Thinking on one's feet and providing tailored solutions to enhance the customer experience.
6. Attention to Detail: Noticing and attending to the finer points of products and customer needs, ensuring bespoke and thoughtful interactions.
7. Consumer Service Skills: Exceptional service skills, with a positive and friendly attitude.
8. Proactive Sales Experience: Successful experience in conducting proactive sales of premium or luxury goods, preferably in audio/video categories.
9. CRM and Pipeline Management: Experience working with CRM systems and knowledge of sales pipeline management.
10. Language Proficiency: Fluent in Italian and English.

Qualifications and skills:

• Relevant working experience in similar positions will be considered as an advantage
• Knowledge of IT products, home appliances, audio and video systems is a plus
• Experience is selling premium or luxury goods
• Fluent Italian & English
• Excellent communication skills, positive attitude, proactive sales approach
• Self-motivated and result-oriented

We offer:

• Opportunity to work for a financially strong, fast-growing multinational company
• Constant interaction with global teams of professionals
• International career opportunities
• Access to continuous professional development: training, certification programs, events, and team buildings
• Competitive salary package and motivation scheme
• Life events' gifts, corporate presents and awards, years of service bonuses
• Special prices for the Company products

We are proud of being one of the certified companies by Great Place to Work , the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has a consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the Company.

Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS.

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