First Line Telecoms Support Apprentice - ICT Technician Path

The ITP is seeking a First Line Technical Support Apprentice in Horsham. You'll provide essential support in broadband, VoIP, and network troubleshooting. This Level 3 apprenticeship lasts 13 months, offering a salary of £16,000 per annum. Responsibilities include diagnosing issues, liaising with providers, and maintaining documentation. The role requires a passion for telecoms, strong interpersonal skills, and a commitment to customer satisfaction. Benefits include generous holiday allowance and employee recognition schemes.