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First-Line IT Support Engineer ServiceNow & Automation

Posted 4 hours 37 minutes ago by Boxxe Limited

£25,000 - £35,000 Annual

Permanent

Full Time

Other

Manchester, City, United Kingdom, M15 6SZ

Job Description

A technology services company in Manchester seeks an IT Support Specialist to manage user queries and technical issues. The ideal candidate will log IT requests in an ITSM tool, assist users via phone and email, and escalate issues as necessary. A background in IT support and familiarity with tools such as ServiceNow and Microsoft 365 is essential. The role emphasizes communication and organizational skills in a dynamic work environment.

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