Fire Service Manager

Fire Service Manager - Field based (National) - Competitive Salary

PHS Compliance is the UK's leading provider of statutory electrical fire safety testing and remedial services, keeping businesses and public sector organisations of all sizes safe and compliant with the latest statutory safety regulations. We're seeking a dynamic, hands on Fire Service Manager who can drive and deliver technical excellence and "get stuff done" but also help build and deliver our longer term strategic plan - to support Compliance being the market leading business in the facilities management compliance sector.

Responsibilities

• Ensuring the region is always resourced in line with order book requirements, managing recruitment and onboarding activities as necessary.
• Provide first line technical support to engineers, resolving issues efficiently to minimise operational impact.
• Undertake site surveys and prepare quotations as required to support operational and commercial objectives.
• Deal with customers' queries efficiently and effectively, providing the best possible customer service.
• Effectively manage engineering staff, including workload allocation, productivity, PDA usage, and the timely submission of reports and certification; manage engineer absence and holiday arrangements, ensuring all related administrative processes are completed accurately.
• Process engineers' weekly PDA timesheets, verifying on site and off site activity against tracking and monitoring systems.

Qualifications

• Demonstrable experience in fire alarm and fire extinguisher inspection, testing, and associated remedial and repair works.
• Proven experience in fire project delivery, including planning, coordination, and effective management of project budgets.
• Confident and effective communicator, able to engage professionally with clients and colleagues at all levels of the organisation.
• Commercially astute, with the ability to make logical, well reasoned, and cost effective decisions that support business objectives.
• Demonstrates extensive knowledge and practical experience of fire industry practices, standards, and compliance requirements.
• A motivational leader who inspires teams to drive delivery and high performance.
• A smart and analytical leader, who can propose flexible alternatives and see ways around issues to achieve continuous improvement and development.

Benefits

• A Competitive base Salary
• Company car
• Management Bonus
• Virtual GP for you and your household
• Buy and sell holiday scheme
• Amazing employee discounts with major supermarkets and retailers with 'phs Perks'
• Training to expand your skills - accredited ILM training through external and in house training
• Apprenticeship opportunities
• 23 days holiday plus bank holidays (31 days in total) plus a Buy/Sell holiday scheme
• Pension
• Other benefits such as improved parental and paternity leave, a 24 hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more