Fines Collection Call Centre Officer

A recruitment agency is seeking a Fines Officer for their Cwmbran office. This role requires excellent customer service and communication skills, as you will be handling enquiries for the Criminal Fines Collection and Enforcement Contact Centre. Candidates should possess empathy to assist customers in stressful situations, ensuring effective problem-solving and delivering a prompt and polite service. The work environment is supportive of diversity, including guaranteed interviews for veterans and candidates with disabilities.