Finance Admin

Job Type: Full-time, weekend working will be required

Pay: £27,693.00 per year

Hours: 40 hours per week on a rota including weekends and bank holidays

Description

The Finance Assistants deal with all Finance and Insurance transactions for customers to complete the purchase of their vehicle within our Showroom. You will provide a professional, friendly and efficient service to our Customers when purchasing a vehicle, ensuring a positive Customer experience. We also offer a bonus scheme for our Financial Administrators.

Responsibilities

• Assist the Customer with completing online Finance Applications.
• Take accurate payment for vehicles sold.
• Ensure that Customers are kept informed of the transaction process.
• Ensure that duties are carried out diligently and within FCA compliance standards.
• Maintain accurate and up-to-date records, using Company systems to log data.
• Ensure that all point-of-sale materials are displayed in all offices.
• Build relationships with Customers with a view to receiving positive Trust Pilot Reviews, and repeat future business.
• Undertake administrative duties as required to support the Finance Team.
• Complete paperwork tasks efficiently and in a timely manner ensuring high levels of accuracy.
• Conduct any other reasonable duties as requested.
• All our calls are recorded for monitoring and training purposes.

Qualifications

• Strong administration and interpersonal/communication skills
• Exceptional customer service skills/a positive attitude to customer care
• Willingness to learn F&I processes, add ons and products.
• A well presented, confident individual who is comfortable communicating to a diverse customer base
• Effective time management and flexibility in working patterns needed

All our calls are recorded for monitoring and training purposes.

Big Motoring World is a trading name of Bapchild Motoring World (Kent) Limited. Company number Registered in England and Wales. Registered off address: Big Motoring World Head Office, Bailey Drive, Gillingham Business Park, Gillingham, Kent, ME8 0PZ. VAT No: . Bapchild Motoring World (Kent) Limited t/a Big Motoring World is authorised and regulated by the Financial Conduct Authority for Consumer Credit activities; our Firm Reference Number (FRN) is 686118. Bapchild Motoring World (Kent) Limited t/a Big Motoring World is also an Appointed Representative of Automotive Compliance Ltd for Insurance distribution purposes. Automotive Compliance Ltd is authorised and regulated by the Financial Conduct Authority for Firm Reference number is 497010.

We will receive a commission from the lender for introducing you, which will either be a fixed fee or a fixed percentage of the amount you borrow. The lenders we work with pay commission at different rates. The exact amount of finance commission will be disclosed to you in good time before the conclusion of your finance agreement. Whilst we strive to provide you with suitable finance options, we receive financial incentives from our lenders which may influence the options we present. As a result, the products offered may not reflect the most competitive or impartial terms available in the wider market.