Field Service Engineer (M4) Sheetfed Litho Presses - Southern Home Counties - Highly competitiv ...

Job Title: Field Service Engineer (M4) Sheetfed Litho Presses

Full UK driving licence required. The successful candidate will be ideally located along the M4 corridor for easy access primarily to Bristol and customers around the London area. This is a home based role that may require travel throughout the UK, including overnight stays.

The successful candidate will have specific field service experience as an engineer involved in the repair and maintenance of sheet fed litho machines. Applicants must have this experience - as opposed to printers who have only repaired/maintained presses on an ad hoc basis.

Role Duties: Install, repair and maintain the company's products to a specified standard, and carry out customer training when required to provide the highest level of service to our customers.

Key Activities:

• Put the customer at the heart of all activity, ensuring the customer receives exceptional service in a high paced environment.
• Represent the company with a professional and committed attitude.

Daily Activities:

• Respond to call outs in a timely and professional manner; identify and resolve technical faults.
• Provide advice and training to customers when required.
• Undertake relevant training as directed, which may include computer based training.
• Complete all repairs safely and in accordance with manufacturers' recommendations and Health and Safety legislation.
• Complete all reporting and paperwork accurately and promptly.
• Use technology tools such as PDA and laptop.
• Maintain car stock to required standards.
• Support other engineers as necessary.
• Build strong working relationships and communicate effectively with Technical Specialists, Service Managers, Work Controllers, Sales and other relevant departments.
• Build and maintain professional, confident and friendly relationships with customers and colleagues.

Applicants must have:

• Proven background in field service engineering with a logical approach to problem solving.
• Strong interpersonal skills and ability to work within a team.
• Ability to work alone and as part of a team.
• Excellent communication skills, both written and verbal, with a high degree of computer literacy.

Please supply CV in Word rather than PDF

This position has now been filled.