Field Service Engineer

Field Service Engineer - Coffee Equipment

Dublin / Travel Involved

Full-Time Permanent

Competitive Package Company Van Fuel Card

Vickerstock are currently recruiting for a Field Service Engineer on behalf of a well-established and growing coffee business, supporting customers across Dublin and Southern Ireland.

The Role

• Install and commission commercial coffee equipment
• Carry out planned preventative maintenance in line with customer SLAs
• Respond to emergency call-outs and diagnose faults on-site and remotely
• Repair and service a range of coffee machines and equipment
• Programme and configure machines to customer requirements
• Refurbish and test used equipment
• Record jobs, parts and outcomes on the Service App
• Resolve customer queries and complaints
• Represent the company professionally at all times

About You

• Previous experience servicing and maintaining commercial coffee equipment is essential
• Strong mechanical and electrical fault-finding skills
• Excellent customer service and communication skills
• Comfortable working independently in a field-based role
• Able to work to customer SLAs and respond to emergency call-outs
• Full driving licence
• Ideally based within a 30-mile radius of Dublin
• Willing to travel to Belfast for training and meetings

What's on offer?

• Attractive salary
• Company van and fuel card
• Company mobile phone
• 33 days annual leave
• 5% employee + 5% employer pension
• Health package including physio and dental
• Bike to Work Scheme
• Employee discount
• Sick pay and wellness programme
• Full training and development