Field Service Engineer

What you will be working on:

Servicing and Maintaining Security Systems

• Perform regular servicing, maintenance, and fault diagnosis on CCTV, intruder alarms, and access control systems.
• Repair or replace faulty components to restore functionality.
• Ensure all systems meet relevant standards and regulations.
• Provide emergency fault response as part of an on-call rota.
• Ensuring a Safe Working Environment
• Follow safety protocols, especially when working alone.
• Identify and mitigate potential hazards, using PPE and adhering to safety guidelines.
• Successfully complete Society-provided health and safety training.

Compliance with RAMS (Risk Assessments and Method Statements

• Consistently follow RAMS to ensure safe, efficient task execution.
• Review RAMS prior to starting work and report any deviations or concerns.

Technical Skills and Knowledge

• Read and interpret electrical and building plans.
• Use hand tools, power tools, and specialist equipment for installation and maintenance.
• Apply electrical knowledge to troubleshoot and install systems effectively.
• Hold or be able to obtain ECS/CSCS certification.
• Maintain awareness of new security technologies and demonstrate a proven installation track record.

Availability and Responsiveness

• Respond to out-of-hours service calls and emergencies as required.
• Work flexibly, including evenings, weekends, and overnight stays.
• Be physically capable of safe onsite work in various environments.
• Willing to travel to customer sites and stay overnight to carry out servicing and repairs.