Field Service Engineer

Responsibilities

We believe that the future belongs to those with vision. That's why we're seeking team players who share our purpose of enabling engineering breakthroughs that lead to a better tomorrow. Is that you? Working at Parker means belonging to a passionate, dynamic and innovative team, empowered to make a difference.

• We would like you to be the technical point of contact for our customers in the aerospace industry, supporting and helping analyse and resolve performance or safety related issues relevant to our vast product portfolio and systems (including flight controls, hydraulics, fuel, inerting and braking systems)
• This will require regular visits to customer premises (and occasionally conferences) to discuss product issues, provide technical advice and conduct training
• Within your role you will also be asked to collect and communicate actionable information on the performance of Parker fielded product to drive continuous improvements and retrofit initiatives
• You must be able to collaborate closely with all relevant internal departments such as - but not limited to - Safety, Quality, Divisional Engineering, Business Development, Reliability, Tech Pubs and Program Management to resolve customer concerns quickly and efficiently
• You must be able to maintain close relationships with customers and all key stakeholders to ensure a trusting and collaborative partnership

Who we're looking for

• Diploma or master's degree in mechanical engineering or aerospace Engineering
• Strong customer and service orientation as well as excellent communication skills
• Ideally 5-10 years of industry experience with a strong understanding of Aircraft Systems, gained at an airline -or- OEM like Airbus/Boeing/Embraer/other -or- another aerospace vendor
• Ability to solve complex technical problems and develop innovative solutions
• Independent, structured, and result-driven working style
• Team player with the ability to work effectively in interdisciplinary and intercontinental teams and handle customer inquiries
• Willingness to travel frequently (approx. 25-30%) within the UK, Ireland and mainland Europe
• Excellent written and spoken English skills

Desirable

• Additional languages are a plus

What We Offer

Parker Meggitt is proud to offer a competitive total rewards framework designed with our colleagues' health, wealth, and well-being in mind to help our employees balance a successful career. Our competitive package will include:

• 1 day working from home
• Funded membership of a professional body
• Focused career development planning with opportunities to progress
• Pension scheme with up to 10% matching company contribution
• Income protection scheme
• Life Assurance x4 basic salary
• Share buying scheme
• 25 days holiday, plus bank holidays, with the option to buy and sell up to 5 days
• Service-related holiday (3 years = 1 day and increase up to max 5 days)
• Cash Plan or Private Medical Cover
• Employee Assistance Program for Health & Wellbeing
• Free on-site car parking
• Employee Referral Scheme
• An on-site restaurant and Starbucks offering subsidised food
• Employee Perks - offering our employees discounts on a huge variety of goods and services

EMEA Business Descr

Parker Hannifin EMEA Sàrl ("PHEMEA"), based in Etoy, Switzerland, is the Principal Operating Company for Parker in the EMEA region. It is supported by a network of Parker Manufacturing Divisions and Sales Company Entities. The Aerospace Group EMEA is a strategic business Group within PHEMEA. Hydraulic Systems Division EMEA (HSDE) is a key service provider to PHEMEA.

Equal Employment Opportunity

Parker is an equal opportunity employer and does not discriminate on grounds of age, race, religion, ethnic origin, sex, sexual orientation or disability in relation to recruitment and employment.