Field Service Engineer

The Opportunity: Field Service Engineer

Contract: Permanent

Location: Port of Tilbury

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below, please don't let that discourage you from applying.

The Impact you will have:

• Attending customer locations to determine the scope of work required, assessing and agreeing with the end user on work priorities, and ensuring safe working practices are followed.
• Communicating with the controller and customer about the expected work, providing clarity on timescales and costs.
• Identifying the root cause of breakdowns promptly and obtaining the correct parts efficiently, including consulting the Briggs Technical team when needed.
• Ensuring all work complies with engineering standards and manufacturer specifications.
• Performing inspections and checks during work to ensure equipment safety and performance before returning it to the customer.
• Notifying the customer of any additional work needed, especially if it incurs costs, and maximizing potential revenue from damaged equipment.
• Completing all job and service documentation accurately, obtaining necessary signatures and customer approval.

What will help you to excel in this role:

• Relevant technical qualification
• Previous experience in a similar role
• Good understanding of hydraulic, mechanical, and electrical principles
• Ability to work independently and under pressure
• Strong workload management and prioritization skills
• Understanding customer needs

What you can expect from us:

• A base salary of up to £36,934 per annum based on a 40-hour week
• Overtime paid at 1.5x Monday - Saturday and 2x on Sunday
• Vehicle available for private use (tax applicable)
• Opportunities for development and career progression
• Contributory pension scheme with up to 6% employer contributions
• Profit share bonus based on business performance
• Health schemes including Paycare and eyecare
• High street discounts

What's next

• If interested, click the "Apply Now" button to be contacted by our team.
• Not sure if this role suits you? Visit our careers page and send your CV for review.
• If you need reasonable adjustments for the interview process, contact our Recruitment team beforehand.