Field Service Engineer - PLC / Software / Automation - Midlands / UK

Field Service Engineer / PLC / Programming / Automation / Software / Controls / Electronic Engineering / Electronics Engineering / Graduate or Experienced / Based around the Midlands with UK travel / £25,000 - 45,000

Overview

We are seeking a highly skilled and motivated Field Service Engineer to join our dynamic team. The successful candidate will be responsible for providing on-site technical support, maintenance, and installation of equipment across various client locations. This role offers an excellent opportunity to utilise your technical expertise and customer service skills in a challenging and rewarding environment. The ideal applicant will possess strong mechanical and electrical knowledge, with experience in schematics, programmable logic controllers (PLCs), and AutoCAD.

Duties

• Install, commission, and maintain complex machinery and systems at client sites.
• Troubleshoot technical issues using schematics, electrical diagrams, and PLC programmes.
• Conduct routine maintenance to ensure optimal operation of equipment.
• Interpret technical drawings and schematics to diagnose faults accurately.
• Provide exceptional customer service by communicating effectively with clients and addressing their concerns professionally.
• Document service activities thoroughly and report on system performance post-maintenance or repair.
• Assist in training clients on the operation and basic maintenance of equipment as required.
• Collaborate with internal teams to ensure timely resolution of technical problems and continuous improvement of service delivery.

Requirements

• My client is happy to consider a graduate or someone with commercial experience (salary depending on experience).
• Experience in maintenance or repair of industrial machinery, with a strong electrical background.
• Proficiency in reading schematics, electrical diagrams, and working with programmable logic controllers (PLCs).
• Sound mechanical knowledge with the ability to troubleshoot mechanical issues effectively.
• Excellent customer service skills with the ability to communicate complex technical information clearly.
• Strong organisational skills with the ability to prioritise tasks efficiently during on-site visits.
• Flexibility to travel frequently to various client locations across the region.
• Relevant qualifications in engineering, electronics, or related fields are preferred. This role offers an engaging career path for individuals passionate about technology, problem-solving, and delivering outstanding customer support in a fast-paced environment.