Field Sales Trainer (UK South)

London, England, United Kingdom Sales Operations

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

In this role, you will be responsible for improving performance and productivity of the sales teams, by delivering consistent training sessions for newly-hired Field sales agents in the United Kingdom. The training program covers sales skills, product knowledge, systems and tools and market awareness. You'll be supporting our newest field representatives at a crucial time in their onboarding and towards making their first sale!

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

In this role, you will be responsible for improving performance and productivity of the sales teams, by delivering consistent training sessions for newly-hired Field sales agents in the United Kingdom. The training program covers sales skills, product knowledge, systems and tools and market awareness. You'll be supporting our newest field representatives at a crucial time in their onboarding and towards making their first sale!

What you'll be doing

• Deliver engaging training for up to 75 new field sales reps monthly, using a blend of self-led content and interactive live workshops to ensure onboarding success

• Lead assessments and accreditations, conducting approximately 60 hours of role-play sessions each month to evaluate sales readiness and provide constructive feedback

• Support new hires post-training, all the way up to their first sale collaborating with Territory Managers to ensure timely activation and early performance milestones

• Enhance sales performance, partnering with other UK and EU trainers to design and deliver development programs focused on sales volume, quality, and multi-product adoption

• Foster cross-functional collaboration, working closely with Sales Enablement, Recruiters, and Onboarding teams to ensure hiring quality, share best practices, and continuously improve the new hire experience

What we're looking for

• Proven experience in sales training delivery, with a strong track record of leading engaging in-person and virtual sessions, including active facilitation and role-play assessments

• Experience with field-based and /or remote sales teams

• Skilled in value-based selling and product enablement, with the ability to create, adapt, and deliver training materials tailored to evolving sales strategies

• Proficient in digital learning tools and platforms (e.g., LMS), sales systems, and integrating self-learning content to complement live training programs

• Background in high-paced, high-volume sales environments, confidently managing shifting training priorities while collaborating with Sales Managers, Talent Acquisition, and Enablement teams

• Excellent communication skills in English - additional EU languages are a plus

• Valid UK Driving License

Note that this position is offered initially under a 12-month contract.

Why you should join SumUp

• We are a true global tech company with over 3000+ people from 93 nationalities, spread across 22 offices in Europe, LatAm and the US

• Work with a global team of skilled professionals in an environment that fosters collaboration, learning, and growth

• Career growth and learning opportunities: We invest in your development through regular training, mentorship programs, SumUp University leadership cohort and a yearly learning budget (2,000 GBP)

• Sabbatical program for tenured SumUppers

• Join a global team where you belong: Check out our D&I Initiatives and Employee Resource Groups such as Pride Club, SumAfro, Neurodiversity, Grupos Mais, Women in Tech, and more

• Health & wellness benefits: Stay fit and active with a 50% discount on gym memberships through Vitality Gym Partners and receive up to £40 per month in reimbursement for memberships or fitness centre

• Enrollment onto our virtual stock ownership program - you will own a stake in SumUp's future success

• Competitive Insurance Cover with Vitality (including optical, dental)

• Life Assurance cover with MetLife for 2x your salary

• A Corporate pension scheme (qualifying earnings)

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.