Field Operations Manager - Complex Underground Assets

This is an exciting opportunity to join Thames Water as a Field Operations Manager (Complex Underground Assets) across our London networks.

As a Manager for the Contract and Operations Team, you will be responsible for ensuring that the management of all Instrumentation Control & Automation (ICA) and Mechanical & Electrical and Pressure management work is in place to make sure that our technicians and contracted partners have the prerequisites to start and complete our capital and planned maintenance programmes as scheduled.

Details

• Base location: Orpington - Kent - BR60SQ
• Working pattern: Hybrid - 36 Hours Per Week (Mon-Fri)
• Candidates must have a full valid UK driving license as travelling to other sites and field will be required.

Responsibilities

• Manage all water network prerequisites and activities delivered by the Complex Underground and Pressure Management Teams to facilitate project delivery.
• Ensure governance of key delivery metrics through relevant processes.
• Communicate professionally with stakeholders to ensure efficient project completion.
• Support the implementation of new technical systems and processes to enhance team efficiency.
• Engage with HS&W initiatives, contributing to best practices and improvements.
• Provide accurate and timely information to field technicians for customer communication.

Qualifications and Skills

• Strong knowledge of water network processes and standards is desirable.
• Experience coordinating teams of internal and external stakeholders to meet KPIs is desirable.
• Ability to work with Contracts managers and independently deliver work streams within SLAs.
• Competent in using IT systems like GIS, Watercore, Waternet, Z-One, PI, SCADA, MS Teams.
• Excellent communication and interpersonal skills.
• High attention to detail and ability to manage multiple projects.
• Proactive ownership of asset issues on high-priority or complex cases.

Benefits

• Salary: £40,000 - £45,000 depending on skills and experience
• 26 days annual leave, increasing to 30 with service, plus bank holidays
• Company car allowance
• Pension scheme: up to 12% employer contribution
• Performance-related pay up to 10%
• Additional benefits including health MOTs, physiotherapy, counselling, Cycle to Work, vouchers, life assurance

About Us

We're the UK's largest water and wastewater company, serving over 16 million customers daily. We aim to build a better future for all by supporting our customers, communities, people, and the planet. We seek passionate, skilled individuals committed to making a difference.

Learn more about our purpose and values .

Working at Thames Water

Thames Water offers a rewarding, diverse environment where you can make a difference daily. We provide career growth, flexible work arrangements, and excellent benefits. Join us to help protect water resources for future generations. We value diversity and inclusion and support applicants throughout the process. During crises, we rally to support our customers, offering opportunities to serve as frontline ambassadors with full training provided.

Note: Due to high application volume, we may close the advert early. Apply promptly to avoid missing out.