Family Support Worker

Job title: Family Support Worker Job Category: Social Care Non-Qualified Hours per week: 36 Location: 2 Alice Square, Birkenhead, Merseyside, CH412YA, Wirral MBC Pay: £12.21 per hour

JOB ROLE PURPOSE: To provide a range of evidence-based interventions which support children, young people and families across the 0-19 age continuum ensuring they receive appropriate, timely, outcome-focused support which improves their outcomes and prevents escalation of need.

KEY TASKS

Work in partnership across Children's Services and with other agencies to deliver support to children, young people and families which is targeted, co ordinated and meets identified need.

Undertake holistic assessments and observations of family situations using the relevant assessment and observation tools which are outcome focused and take sufficient account of individual needs and all types of diversity.

Plan, deliver and review individual programmes of support; ensuring that vulnerable children, young people and families achieve better outcomes leading to improved life chances.

Manage a diverse caseload, taking the role of Lead Professional as appropriate, working in a creative, flexible and positive manner.

As a champion for children and families, this will include being confident to offer healthy challenge when appropriate.

Provide intensive support to children and families, this may mean daily contact in the family home or community venues, using a range of skills and approaches to engage them in positive change which will improve their outcomes and life chances.

Deliver and facilitate groups (e.g. Nurture Parenting and Gateway) as required or deliver and facilitate supervised contact where deemed appropriate to the needs of the service, child and family.

• Actively participate in performance management and quality assurance activity in relation to own caseload and work.
• Accurately record and maintain clear, concise and high-quality case management and other records to enable preparation of necessary reports to a range of forums in accordance with Service, Departmental and corporate standards.

Work in accordance with Wirral's policies and procedures including the Data Protection Act, appropriate statutory legislation, regulations and guidance with particular reference to Wirral's Safeguarding and Child Protection procedures.

At all times to act as a positive role model for children, young people, parents and colleagues, representing Children's Services in a professional and dynamic manner.

Recognise, identify and manage risk associated with keeping children and young people safe, escalating and seeking advice on any issues relating to safeguarding.

Participate in supervision to ensure reflective practice which is outcomes based and evidence focused.

Be committed to continued personal and professional development, keeping abreast of practice guidance.

KEY RESPONSIBILITIES

Undertake assessments in partnership with children, young people and families, using a multi agency approach to affect and sustain positive change for all.

Engage with families to support them to meet the needs of their children through group or individual case work, assuming the role of Lead Professional as appropriate when the complexity of needs requires a co ordinated multi agency intervention.

Build and sustain relationships with children and their families and to ensure their views are taken into account and that practice is child centred.

Build positive working relationships with a variety of individuals (e.g. children, young people and families, colleagues, external agencies and stakeholders). Communicate effectively with service users and other professionals from a wide range of voluntary and statutory agencies.

An active participant of the team and the overall service, working as a team player and assisting in the development of the service, which may include the delivery of training.

Undertake work with children, young people and families both individually and as part of the Team Around the Family (TAF) or other appropriate framework.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).