Family Services Director

Position Summary

Position Family Services Director is responsible for developing, administering and supervising all facets of Day Camps, Holiday and Schools Out Programming, Afterschool Program, Teens, Family Programming, and Enrichment Programming to meet and/or exceed family center goals. This includes developing and monitoring the annual budgets of these programs and departments to ensure fiscal compliance. In addition, this position is responsible for the following duties:

Essential Functions / Job Duties

• Recruit, train, supervise, and evaluate program volunteers and staff as they relate to program activities.
• Develop, manage, and evaluate department budgets to meet and/or exceed family center revenue and enrollment goals.
• Conduct seasonal programmatic quality evaluations of all YMCA programs.
• Build and maintain professional relationships with local public and private schools and other collaborative agencies and professional service organizations.
• Implement reviews and revise all aspects of program relative to quality, character development and satisfaction from sign-up and enrollment to assessment of program delivery.
• Manage delivery of related programs to exceed YMCA standards and program objectives to include Character Building whenever possible.
• Serve as a member of the Family Center Senior Leadership Team by providing leadership and support for annual fund raising campaign, and volunteer committees as assigned.
• Meet all assigned program enrollment and quality benchmarks by marketing and promoting.
• Ensure all youth and family programming supports HEPA (Healthy Eating and Physical Activities) guidelines.
• Ensure that Risk Management, and emergency procedures are followed.
• Other duties as assigned.

YMCA Competencies

i.e. Leader, Team Leader, Multi-Team / Branch Leader

• Mission Advancement: Reinforces the Y's values within the organization and the community. Effectively communicates the benefits and impact of the YMCA's efforts for all stakeholders. Implements effective systems to develop volunteers at program and fundraising leadership levels.
• Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
• Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.
• Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications, Skills and Abilities

• Bachelor's degree in Education, Psychology, Sociology, and Child Development or related field preferred.
• Minimum of three years of experience with summer camps, teens, program administration.
• Experience working with budgets, developing a budget, fiscal management of programs, and fund raising.
• YMCA management experience desirable.
• Excellent verbal and written communication skills, sound fiscal management practices, strong organizational abilities and problem solving strategies.
• Excellent interpersonal skills; ability to interact with individuals at all levels.
• Demonstrated leadership through experiences in supervision, community collaboration and innovation.
• Ability to adequately observe program activities, enforce safety regulations and apply appropriate policies and procedures.
• Visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency.
• Proficient in Microsoft Office including Word and Excel.
• Current state approved First Aid / CPR certified.
• Bilingual, English and Spanish, a plus.
• Must have transportation in order to travel within County.

Position Profile (Ideal Candidate)

• Has a passion and enjoys working with children.
• Ability to stay calm during stressful situations.
• Strong communication skills.
• High level of patience.
• Has the creativity and flexibility to make every day a positive experience for participants.
• Strong leadership skills.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primary works in an office environment; however, performs daily visits to program / school sites.
• While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions.
• Will be required to drive often for meetings and other work-related duties.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to success perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities.

Being in good physical health with full range of body motion, including manual and finger dexterity and eye/hand coordination. Requires corrected vision and hearing to normal range. Occasionally requires working under stressful conditions or working irregular hours.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employment at the YMCA is at-will. It is purely voluntary, based upon the consent of both the Association and the staff member. No expressed or implied contractual rights should be inferred from this job description.

As a condition of employment, you will be required to submit to and satisfactorily clear a thorough Level II fingerprinting background screening.

As a Drug-Free Workplace, all new hires must successfully complete a drug test. Please note Medical Marijuana cards do not exempt you from successfully passing your drug test.

The YMCA of South Florida is committed to the policy of Equal Opportunity prohibiting discrimination in the workplace because of race, color, religion, national origin, sexual orientation, political affiliation, age or disability.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.