Family Liaison and Admissions officer

The Family Liaison and Admissions Officer plays a key role in supporting families throughout their journey with the school-from first enquiry through to successful admission and ongoing engagement. Working within a Special Educational Needs (SEN) setting, the postholder ensures families feel welcomed, informed, and supported, while also managing a clear, compliant, and compassionate admissions process.

• Serve as the primary point of contact for parents and carers, offering guidance, information, and emotional support.
• Build and maintain trusting relationships with families, ensuring effective communication between home and school.
• Coordinate family meetings, transition visits, and information sessions.
• Work with pastoral and safeguarding teams to identify and support families who may require early help or additional intervention.
• Encourage and promote family engagement in school events, workshops, and consultation activities.

• Oversee the full admissions process in line with statutory guidance for SEN placements.
• Coordinate consultations with local authorities, professionals, and prospective families.
• Arrange and conduct tours, introductory meetings, and assessment visits for potential pupils.
• Maintain accurate records of enquiries, applications, consultations, and decisions.
• Provide well-informed advice to families regarding the Local Authority SEN process, EHCP requirements, and placement suitability.

• Work closely with the Senior Leadership Team, SENCO, and office staff to ensure smooth admissions processes.
• Produce written reports, updates, and correspondence relating to admissions and family engagement.
• Support transition planning for new pupils, ensuring families are fully prepared and informed.
• Represent the school at events, meetings, and external agency discussions where required.

• Experience working in a school environment, ideally within an SEN setting.
• Strong communication and interpersonal skills, with the ability to interact sensitively with families.
• Organised, efficient, and able to manage multiple tasks with accuracy and confidentiality.
• Understanding of the SEN Code of Practice and EHCP processes (or willingness to train).
• Ability to remain calm, professional, and empathetic in challenging situations.
• Commitment to safeguarding, equality, and inclusive practice.

If you are interested in the above role or any other teaching opportunities then please do get in contact.

If this role does not match what you are looking for then please contact us to find out about other opportunities we have available.

You will be working with an experienced team of education specialist whose sole focus is on the Primary sector.

If you know of any other Teachers, Teaching Assistant or Cover Supervisors seeking work within the North West then please send on their details to Exclusive Education to earn £50 worth of vouchers