Family Intervention Worker

Description

The starting salary for these positions is £33,552 per annum based on a 36-hour working week.

In Surrey, we believe that every child should have the opportunity to reach their full potential, and that children are best supported to grow and achieve within their own families. By working together, we are developing flexible services that are responsive to children's and families' needs, providing the right level of help at the right time.

Our Family Intervention Workers within our Intensive Family Support Service (IFSS) are based across Surrey in our four quadrant teams. You will have the opportunity to select the location(s) you wish to be considered for when applying:

• South East Surrey - Office base in Reigate, working across Reigate & Banstead, Mole Valley, and Tandridge boroughs/districts
• North West Surrey - Office base in Woking, working across Woking, Surrey Heath, and Runnymede boroughs/districts

Rewards and Benefits

• 26 days' holiday, rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 additional days of annual leave
• Extensive Employee Assistance Programme (EAP) supporting health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption, and dependents leave
• Salary-related pension
• Lifestyle discounts (gym, travel, shopping, etc.)
• 2 paid volunteering days per year
• Access to a learning and development hub

About the Role

Launched in 2024, Surrey County Council's Intensive Family Support Service provides early help for families with interconnected needs. Working with community partners, our goal is timely support to prevent escalation and statutory intervention. We aim for consistent, well-coordinated support from familiar practitioners, avoiding families being passed between services.

Family Intervention Workers work alongside social workers in assessment teams to provide early, direct support to families. Typical activities include:

• Supporting families using strengths-based, trauma-informed approaches, including meetings, home visits, school visits, and group work
• Coordinating support services and professionals to form an effective Team Around the Family
• Maintaining positive contact and managing relationships to ensure families receive consistent support

This role offers diverse social care experience, with positive feedback highlighting staff training, commitment, and pride in working in Surrey.

Shortlisting Criteria

Applicants will answer four questions about their experience and understanding of supporting vulnerable children and families, and upload a CV. A personal statement is not required.

To be shortlisted, your CV and responses should demonstrate:

• Understanding of legislation and procedures related to vulnerable children and families, or willingness to learn
• Ability to manage a caseload and seek guidance as needed
• Ability to write clear and accurate reports
• Effective communication and relationship-building skills
• Flexibility and teamwork skills

Applicants must have a valid UK driving license, access to a vehicle, and be willing to travel across Surrey. Reasonable adjustments will be made for applicants with disabilities or health conditions.

We welcome local applicants with diverse family experience. Full training will be provided. If interested, we look forward to your application.

Contact Us

For questions or to discuss flexible working, transferable skills, or barriers to employment, contact . The application deadline is 23:59 on 3rd September 2025. Interviews are scheduled for the week of 8th September 2025. Early application is encouraged as roles are being actively recruited.

An enhanced DBS check and children's and adults' barred list checks are required for this role.

Local Government Reorganisation (LGR)

Surrey is preparing for LGR, which will reorganise local councils into fewer unitary authorities in April 2027. This role will transfer under the new structure with existing terms and conditions.

Join us to shape local government and improve community services. Our values guide us-learn more about them.

Our Commitment

Surrey County Council is a Disability Confident Employer. A guaranteed interview will be offered to disabled applicants who meet the role's minimum criteria and disclose their disability. Reasonable adjustments will be provided during application and onboarding.

We are committed to diversity and inclusion, welcoming applications from all underrepresented groups.