Family Help Practitioner

Location & Job Information

Civic Offices, 1 Saxon Gate East, Central Milton Keynes, Buckinghamshire

Closing Date: 28/06/2026

Job Category: Children's Services

Service Area: Children's Services - Children's and Families Management

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can access low cost leasing of electric and low emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Job Introduction

We're recruiting a Family Help Practitioner to join our Children's Services team at Milton Keynes City Council.

You'll be based in a Family Help Hub, working directly with children and families who need support. This is a rewarding, front line role where you'll build strong relationships, act as a consistent point of contact, and help families make positive and lasting changes.

In this role, you'll support families with medium to high levels of need, helping to identify challenges early and putting plans in place to improve outcomes for children.

Site Based role

This is a Site Based role, and you'll be expected to work from the designated workplace.

Interviews for this role will be held on 3rd July 2026

Responsibilities

• Work within a multi disciplinary Family Help Hub to build trusted relationships with families
• Carry out assessments to understand the needs and risks for children and families
• Develop and deliver tailored support and intervention plans
• Manage a caseload of families with medium to high levels of need
• Maintain accurate records and produce clear, high quality reports
• Work closely with partner agencies to deliver joined up support
• Deliver parenting programmes to support confidence and behaviour management
• Complete regular visits and monitor progress against plans

Ideal Candidate

• Has a relevant Level three qualification or equivalent experience
• Understands the safeguarding and legislative framework for working with children and families
• Communicates clearly and can build strong, trusting relationships
• Works well as part of a multi agency team
• Can assess needs, solve problems and develop effective support plans
• Is organised, self motivated and able to manage a varied workload
• Can write clear records and use systems confidently

Full UK Driving Licence and access to a vehicle

To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If we offer you the role, we'll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We're unable to confirm an appointment until these documents are received.

As part of the pre employment checks, should you be offered the role, we'll carry out an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service).