Family & Community Support Worker - Liverpool

Family & Community Support Worker - Liverpool

Support People Towards Independent Living - Join Our Liverpool Team

About the Role

Our support workers, based within our family and single adult services, provide personalised 1:1 support to individuals and families preparing to move into long-term, independent housing. Rewarding role supporting people in Bedspace properties to transition into secure housing. Multi agency work across Liverpool.

You'll deliver structured independence sessions focused on building essential life skills - such as budgeting, property maintenance, accessing employment or education, and applying for housing. These sessions are tailored to each person's individual strengths, needs, and goals.

You'll be supporting people currently living in Bedspace managed temporary accommodation across the Liverpool region. The role involves close partnership working with Liverpool City Council, local authorities, and housing systems like Property Pool Plus to help people take the next step towards a stable home.

Due to the travel required, a full UK driving licence and access to a vehicle insured for business use is essential.

About You

We're looking for someone with a genuine passion for helping people progress, who's ready for a rewarding, fast paced role with real impact.

Key Responsibilities

• Manage a caseload of individuals and families, supporting them in Bedspace accommodation across the Liverpool region
• Deliver practical support focused on developing independent living skills
• Liaise with key agencies including Social Workers, healthcare professionals, DWP, the Police, and housing platforms like Property Pool Plus
• Carry out weekly property checks and ensure living environments remain safe, clean, and suitable
• Promote physical and emotional wellbeing, and de escalate challenging behaviour when required
• Support access to work, education, or training
• Signpost to appropriate support services, including mental health, substance misuse, or domestic abuse services
• Keep clear, professional records and write reports assessing progress and support needs

Requirements

• Experience supporting (not caring for) individuals or families to gain independence
• Good knowledge of safeguarding for adults and children
• Full UK driving licence and access to a vehicle (insured for business use)
• Willing to travel across the Liverpool region
• NVQ Level 3 in Health and Social Care (or willingness to complete)
• Confident IT user with working knowledge of Microsoft 365
• Strong communication skills and ability to work independently

About Us

We are Bedspace. Our mission is simple - to transform the lives of the people we support. Our team of 300+ works to provide housing and support packages to our service users. In 2024, we celebrated our 25th anniversary and have supported over 24,000 people to transform their lives. Bedspace was also named Most Dedicated Community Housing Organisation in 2025! Bedspace Resource Limited is a Disability Confident Committed employer, committed to inclusive recruitment, accessible vacancies, reasonable adjustments, and ongoing support for disabled employees.

We are committed to safeguarding and promoting the welfare of children and adults. This role involves direct work with children and is therefore exempt from the Rehabilitation of Offenders Act 1974.

As part of our rigorous recruitment and selection process, we carry out comprehensive vetting checks-including an Enhanced DBS and employment references-to ensure all appointed individuals are suitable to work with the people we support.

If you are offered the role, references will be requested for all positions involving work with children or vulnerable adults. You must also provide a full employment history in your CV, with clear explanations for any gaps.

Please note that Bedspace is currently unable to offer sponsorship for this role.