Facilities Operational Supervisor (XN04)

Facilities Operational Supervisor (XN04)

Areyou an organised and motivated individual who is passionate about creating asafe, clean and efficient environment for our patients at Leeds?

Ifso, an exciting opportunity has arisen within our award-winning FacilitiesOperational Patient Environment team at both the Leeds General InfirmaryHospital and St Jamess University Hospital Sites in Leeds.

Asa Facilities Operational Supervisor, youll play a crucial role in ensuringthe safety and wellbeing of our patients, by operationally Supervising theagreed block/services to ensure the Patient Environment action plan isachieved on time and to the required local and national standards.

Theideal candidate will have some previous experience working within some of thefollowing functions and services, (list not exhaustive.)

Domestic Services

Cleaning Response Service

Guidedby our Leeds Way Values, we are committed to creating the best place to workand to being the employer of choice for Estates and Facilities in the region.By joining the Estates and Facilities Team at Leeds, you'll have access to afriendly support network with ongoing training, career progression and anexcellent benefits package.

Main duties of the job

Thesuccessful candidate could be supervising up to 40 staff, at any one time.This role is key in ensuring that all the Cleaning and Patient Cateringservices are delivered to exceptional standards.

TheFacilities Operational Supervisor position provides an ideal opportunity fora highly ambitious, skilled and focussed individual.

Day-to- day duties include: The daily management of staff rotas, including HealthRoster online system, payroll, attendance management, including formalattendance meetings, audits & monitoring, direction & monitoring ofdaily activities, appraisals, acting upon patient feedback and RiskAssessments.

Thesuccessful candidate will be responsible for liaising with both Internal andExternal Key stakeholders, alongside Patients & Visitors.

Manyof the shifts available, follow a 2-week rotational 11-hour shift pattern,which involves working every other weekend.

Inaddition, to the direct staff management, the ideal candidate will be:

A team player

Committed to continuous learningand development

Proactive in resolving potentialoperational issues

Organised and able to prioritiseworkloads for themselves and others

Maintain calmness and relayconfidence in a busy working environment

Able to work on own initiative

Committed to supporting Health& Wellbeing of those working within their teams

Have good numeracy & literacylevels

Possess good IT skills

About us

LeedsTeaching Hospitals is one of the largest employers in Leeds, employing over20,000 staff and providing care to 1.6 million patients every year. TheEstates and Facilities team keep the Trust's sites running and manage one ofthe largest estate portfolios across the NHS. With over 2,300 staff, weprovide a range of Estates & Facilities management services and ensureour buildings and environments are fit for purpose, clean and safe.

LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.

Job responsibilities

TheFacilities Operational Supervisor is responsible for the day to daymanagement, allocation and supervision of a large team of Housekeeping,Portering, and Catering Operatives, including any other staffing group thatforms part of the Patient Environment service provision, i.e. front of housereceptions, undertaking tasks associated with the provision of patientcatering, cleaning, and portering. Ensuring that staff are safely allocatedin accordance with the agreed roster and team members carry out their duties,in accordance with laid down relevant procedures, Trust policies and thatstandards are regularly monitored, so that patient environment services aremaintained to a high level standard of service and quality.

Thepost holder will ensure patient movement and flow, across various clinicalservice units, are maintained to support safe patient care. To ensure compliance and staff are workingto Infection Prevention & Control guidance, Trust strategies for patientcatering, cleaning, & portering, including legislative requirements forfood safety, national patient environment standards and to deliver safebaseline and mandated NHS England cleaning standards.

Fora more detailed overview of the job description and personal specificationplease see attached.

Person Specification Skills & behaviours

• Shows enthusiasm in regard to personal development and encourages other staff to continually develop.
• Ability to demonstrate clear inclusive engaging leadership
• Ability to adapt to change and lead a team through the change process
• Ability to encourage and support their staff in the service provision
• Dedicated to support the development of a high-quality, efficient service

Experience

• Have a range of supervision experience
• Knowledge of Sustainability, Waste Regulations and Carbon Footprint agenda
• Have experiencing of independently leading a team without direct on- site management
• Have an excellent understanding of soft service functions, i.e either, cleaning, catering, and/or portering service delivery.
• Good communication and presentation skills
• Good and confident IT skills including Microsoft Office packages

Qualifications

• CMI (principles of management & leadership), level 3 or equivalent, or ability to achieve when appointed
• Formal Qualifications (CSE/GCSE or equivalent ) at least pass (c or 4 and above) in English , Maths or level 3 in supervision /management
• Level 3 Food Hygiene (to be completed within first 6 months of appointment)
• Undertaken any recent and relevant training required to enhance the delivery of the service
• Lean Working, such as the Leeds Improvement Method

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.