Facilities Officer

Facilities Officer - Mount Edgcumbe Hospice

Working within a sensitive, clinical environment, you will help maintain the hospice to a high standard and ensure robust compliance with regulations affecting healthcare settings. You will support refurbishments, respond to urgent technical issues, and help maintain critical building systems that enable the delivery of patient care.

Key Responsibilities

Deliver planned preventative maintenance (PPM) and reactive maintenance across a broad range of building systems, fixtures, and equipment.

• Diagnose and resolve complex technical issues using strong problem solving and trade skills.
• Undertake and/or coordinate work across multiple disciplines, such as basic electrical, plumbing, carpentry, HVAC/ventilation maintenance, painting, and general building fabric repairs.
• Support refurbishment projects, shop fits, warehouse improvements, and small works from planning through to delivery.
• Ensure full compliance with statutory and regulatory requirements, including:
  • Health & Safety at Work Act
  • Fire safety legislation and routine checks (alarms, extinguishers, emergency lighting)
  • Water hygiene (e.g., basic legionella controls and flushing regimes)
  • Asbestos management procedures
  • Building regulations and industry best practice
• Maintain accurate documentation, risk assessments, and compliance records.
• Manage contractors onsite, ensuring high standards of safety, workmanship, and value for money.
• Prioritise workloads effectively across geographically dispersed sites in a fast moving operational environment.
• Provide guidance, support, and supervision to volunteers assisting with facilities tasks.
• Take part in the on call rota (5pm-8am, plus weekends) to respond to urgent maintenance issues across hospice or retail estate.

What We Are Looking For

Essential Skills & Technical Experience

We are looking an individual with strong technical capability, ideally with experience across several of the following areas:

• Building maintenance, facilities, or estates management in a multi site or complex environment.
• Skilled practical ability in one or more trades (e.g., carpentry, plumbing, basic electrical, plastering, decorating, general building works).
• Understanding of building systems and compliance frameworks such as fire safety, water hygiene, electrical safety basics, and statutory inspection regimes.
• Ability to diagnose faults, plan effective solutions, and complete repairs to a high standard.
• Experience working in environments where safety, compliance, and minimising disruption are essential (e.g., retail, healthcare, education, hospitality, estates).

Personal Qualities

• A high degree of initiative, independence, and responsibility.
• Strong organisational ability and confidence in managing a varied and demanding workload.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with managers, contractors, staff, and volunteers.
• A practical, methodical, safety focused approach to all work.
• Adaptable, resilient, and able to respond positively to urgent or unexpected issues.
• Comfortable with manual handling, working at height, and the physical demands of facilities work.

Other Requirements

• Full driving licence
• Participation in an on call rota.

Cornwall Hospice Family & Friends Feedback. Working for us

Our employees and volunteers are essential to the care we provide. In return, for joining a team of people having such a positive impact on others, we provide:

• A chance to make a real difference
• Supportive working environment
• Access to a wide range of training and development opportunities
• Generous annual leave entitlement of 36 days including bank holidays (pro rata), and the option to buy or sell leave
• Contributory pension scheme

Life Assurance

Non contributory medical cash plan, with the option to include your family members

Employee Assistance Programme

Closing date: Sunday 19th July 2026 Interview date: TBC We reserve the right to close this vacancy early For more information or help call our People and Culture Team on